Cookie policy

What are cookies?

Cookies are small, simple text files that your computer or mobile device stores when you use a website, such as your language preference for a website. When you visit the website again later, this cookie is sent to the website again. In this way, the website recognizes your browser and, for example, your language preference can be remembered.

Cookies usually also have an expiry date. For example, some cookies are automatically deleted when you close your browser (the so-called session cookies), while others remain on your computer for a longer period of time, sometimes even until you delete them manually (the so-called permanent cookies).

For more information about cookies, please visit: https://cookiesandyou.com

Edit preferences?

Do you wish to disable (or enable) Cookies after all on our website? In this case you can change your preferences via the website.

What type of cookies do we use and why?

Functional or essential cookies

FR One uses essential and functional cookies to manage the content of its website. These cookies are necessary for the proper functioning of this website. You cannot refuse these cookies if you want to visit our websites.

For example:

> The products you add to your wish list are remembered and stored;
> Notification of an incomplete order, so that you do not lose your products in the shopping cart;
> Your browser settings are saved so that you can view our website on your screen under the best possible conditions;
> The ability to save your login data so you do not have to re-enter them every time;
> The ability to respond to messages on our website;
> An even load on the website, so that it remains functional and accessible;
> The detection of possible abuse or problems on our website, for example by registering successive failed login attempts.

Analytics cookies

We'll collect information about your visit to our website. It helps us understand how the website is used – what's working, what might be broken and what we should improve. The cookies below will only be placed if you accept the analytics cookies.

List of analytics cookies:

Name

Term

Content

Processor

Description

_ga

2 years

Distinction between users in Google Analytics

Google

Store and count pageviews

_gcl_au

4 months

Conversion identification

Google

Store and track conversions.

_gid

24 hours

Session ID

Google

 

Tracking of user sessions

_dc_gtm_UA-59458063-2

Few seconds

Identifier for associated accounts to monitor service requests

Google

Store number of service requests by loading scripts and code into a page

ASP.NET_SessionId

Browser session

Session ID

.NET

Identify the user's session on the server

stg_traffic_source_priority

30 minutes

Reference to PiwikPro tag manager

Piwik

Measures the level of traffic from a given source

stg_returning_visitor

1 year

Timestamp of the last time a visitor interacted with the website

Piwik

Identifies returning visitors

stg_last_interaction

1 year

Reference to PiwikPro tag manager

Piwik

Identifies the latest user interaction

 

Conversion tracking cookies
We'll use your data to measure how effective our ads and on-site campaigns are. The cookies below will only be placed if you accept the conversion tracking cookies.

List of conversion tracking cookies:

Name

Term

Content

Processor

Description

__hssrc

Browser session

Session ID

Hubspot

Store a unique session ID

__hstc

6 months

Domain, hubspotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

Hubspot

Store time of visit

__hssc

30 minutes

Domain, viewCount (increments each pageView in a session), and session start timestamp

Hubspot

Store anonymized statistics.

 

Marketing automation cookies  
We'll use your data to send you more relevant email or text message campaigns. We'll also use it to exclude you from campaigns that you might not like. The cookies below will only be placed if you accept the marketing automation cookies.

List of marketing automation cookies:

Name

Term

Content

Processor

Description

hubspotutk

6 months

dfbbcae5f5e9005a2aaa1e168564c3b3

Hubspot

Keeps track of a visitor's identity

 

Remarketing cookies  
We'll use your data to send you more relevant email or text message campaigns. We'll also use it to exclude you from campaigns that you might not like. The cookies below will only be placed if you accept the remarketing cookies.

List of remarketing cookies:

Name

Term

Content

Processor

Description

_fbp

3 months

Pixel reference

Facebook

Deliver a series of advertising and site analytics

 

User feedback cookies  
We'll use your data to learn how our user interface is working. It'll help us to improve our site for all users. The cookies below will only be placed if you accept the user feedback cookies.

List of user feedback cookies:

Name

Term

Content

Processor

Description

_hjSessionUser

1 year Hotjar user ID

Hotjar

Analysis users’ behaviour and collect feedback data

_ hfSesssion 30 minutes Session ID Hotjar Holds current session data and ensures subsequent requests in the session window are attributed to the same session
 _hjTLDtest  Browser session  True/false indicator  Hotjar Determines the most generic cookie path to use, instead of page hostname

 

How can you delete? 

If you want to know which cookies have been placed on your device or if you also wish to delete them, you can use a setting in your browser for this. Via the links below you will find more information about how to do this. https://allaboutcookies.org/how-to-manage-cookies 

 

External links  

The FR One websites provides external links to document certain information or social media. The activation of these links is the responsibility of the user. However, we recommend that you consult both the privacy statement and the cookie policy of the website in question. 

 

Privacy Statement 

As FR One we care about your privacy and security, for more information read our privacy statement

 

If you have any specific questions, requests or complaints about this

Then please contact us. This can be done via the contact details in our privacy statement.